The reason why IPTV became popular is because of the affordable subscription plans they offer. There are IPTV providers that offer IPTV content and IPTV players that stream the IPTV content from the providers. Since IPTV tech is a growing technology, it may not be working for you sometimes. There are a lot of reasons why IPTV is not working for you. But you can fix the issue easily.
Why IPTV is Not Working
The following are the reasons why the IPTV is not working for you:
- Internet connectivity issues
- Your ISP may have blocked your IPTV service
- Your subscription might have expired
- Hardware issues on your IPTV player
First Check This!
The following are the things that you need to check first if you find out that the IPTV is not working for you:
1. Check the Internet Connection
The major reason for IPTV not working is the weak internet connection. Generally, people think 4 Mbps internet speed is sufficient but actually, what they need is 20 Mbps to stream their favorite content in high quality. When you have a weak internet connection, you can follow the below fixes.
How to Fix the Issue?
- Restart your modem or router.
- Connect your device using an ethernet cable.
- Contact your internet provider to get a good internet connection.
2. Check your Processor on the TV
You must have a TV with a good processor to stream IPTV. Because if the processor is weak, you will not be able to download the heavy IPTV app on your TV.
How to Fix the Issue?
- Make sure your TV has good storage capacity.
- To access more live TV channels, you need 2 GB RAM and 16 GB ROM.
- Should have ventilation holes on your device to cool your TV.
8 Common IPTV Problems & Solutions
The following are the problems you will face when IPTV is not working for you:
- Login problems
- IPTV content not loading issue
- IPTV app crashing issue
- Black screen issue
- Installation problems
- Playback issues
- Audio not playing
- Video not playing
Problem 1 – Login Problems
Many IPTV users undergo login issues when they try to log in with their accounts. Because IPTV takes a long time to log in. It is because too many users may be using the IPTV app at the same time, So you can follow the below fixes to resolve this problem.
How to Fix the Issue?
- Check the login credentials.
- Wait for a few minutes and try logging in to your account again.
- Close the IPTV app and open it after a few minutes.
Problem 2 – IPTV Not Loading
Another common problem with IPTV is loading issues. You will find only a blank screen, or the content keeps loading when you open the IPTV app. Most of the time, this issue appears because of a weak internet connection.
How to Fix the Issue?
- Make sure you have a stable internet connection.
- Restart the IPTV app on your device.
- Uninstall the IPTV app and reinstall it.
Problem 3 – IPTV Crashing Issue
If you are using IPTV for a long time, the app will start crashing. Sometimes, the app will crash if too many users are using the IPTV app at the same time.
How to Fix the Issue?
- Stop using the IPTV app for a few hours.
- If the app crashes due to the internet service provider, use a VPN.
- Clear the cache on your IPTV app and device.
- Due to the excess traffic on a particular live TV channel or a TV show, the IPTV app may crash. So, wait for some time to fix the issue.
- Since most of the IPTV service providers are illegal, your Internet Service provider may have blocked the content from streaming. In this scenario, connect to a VPN to fix the issue.
Problem 4 – IPTV with Blank Screen
Sometimes, you will find a blank screen on the IPTV app, especially on your Android devices. For some users, the screen will go blank, and they can hear only the audio. This may happen when you use the older versions of the IPTV app or maybe a problem with a particular channel.
How to Fix the Issue?
- Restart the IPTV app on your device.
- Check for updates to update the app.
- Try steaming other channels to check if the problem is with the channel or app.
- If the problem is with the app, remove and reinstall it.
Problem 5 – Installation and Update Issues
Generally, IPTV can be streamed on all devices. When you find issues while installing the app, it may not be compatible with your device. Further, there are also unregistered IPTV services that will cause issues during the installation.
How to Fix the Issue?
- Install the IPTV app that is compatible with your device.
- Use a VPN while installing the app.
- Try using registered IPTV service providers
Problem 6 – Playback Failed or Stream Unavailable
Sometimes, you will find Playback Failed or Stream unavailable message on the screen. This error will appear when your IPTV server is down. Further, your IPTV app might be blocked by Internet Service Provider.
How to Fix the Issue?
- Wait till the IPTV server gets back.
- Try using other service providers.
- Connect to a VPN and try streaming the IPTV content.
Problem 7 – Audio Not Playing
When you are watching your favorite shows or movies, if the audio stops suddenly or doesn’t sync with the audio, it frustrates you to the core. But you can resolve it by following the below steps.
How to Fix the Issue?
- Close the app and open it after a few seconds.
- Change the audio settings on your device.
- Try using other apps to check if the problem is with the app or device
Problem 8 – Video Not Playing
You cannot play certain movies or TV shows sometimes on your device. It is only because your device doesn’t support particular video formats, or it may be because of a weak internet connection. If you face this kind of issue, the following steps will help you fix the issue.
How to Fix the Issue?
- Ensure that you are connected to a stable internet connection.
- Close the IPTV app and open it again.
- Check if you have a valid subscription to access the IPTV content.
The Bottom Line
If you have tried all the above fixes mentioned above and still the IPTV app is not working, you need to contact the support team of the particular IPTV app. You may get an immediate response from the IPTV providers to resolve your issue and have a nice streaming experience.